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lean plus six-sigma not lean six-sigma

How we’ll never never ever ever beat china on price!

This is why American and European manufacturers will never beat China for price. How much is a human life worth? The Health and Safety Executive would have a coronary hart attack – that’s the same as OSHA to our friends in the colonies. Bloody hell – this is truly mad!!

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May 31, 2007 Posted by | Lean Manufacturing, News | Leave a comment

The leadership cult of the black swan

Black SwanI’ve recently read two books by Nassim Nicholas Taleb who is an ex-trader. The first: Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets, looks at how and why we tend to assume the existence of patterns where there is only randomness, and assume skill where there is nothing but luck. The second is The Black Swan: The Impact of the Highly Improbable. The Black Swan: which is a study of how we are regularly taken as fools by the unexpected. The chief characteristics of a Black Swan event (so-called because until Australia was discovered no-one dreamt there was any other variety than white) is that they lie outside the realm of regular expectations and have a huge impact when they hit. If a Black Swan was predictable it wouldn’t be a Black Swan, but the fact that we can see only white swans suggests that the shock – if it comes – could be profound. A recent Black Swan event was the resignation of Lord Browne from BP, who demonstrated the pitfalls of the cult of leadership. Random LightsBy raising expectations far beyond the capacity of one human to fulfil, hero leaders often end up destroying themselves and wounding their companies. When leaders become celebrities, their firms’ performance starts to decline. Because of a tendency to believe their own press, they attribute success to their own brilliance, blame failure on others, and vastly overestimate their decision-making prowess. Hierarchy doesn’t work, and no one put the reason for this better than General Electric’s Jack Welch, himself an iconic manager who pioneered the use of six sigma. Hierarchy, he said, defines an organisation in which people:

“have their face towards the CEO and their ass towards the customer”

So the more charismatic the executive, the worse the effect. Investors should take note – when a business leader makes the front cover of Fortune: sell like crazy.

Download this free pdf for more information on the Black Swan.

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May 31, 2007 Posted by | Reviews, Six Sigma | Leave a comment

Toyotas innovative coal powered car excites consultants

Coal powered carFrom April onwards due to the fact that Toyota sold more cars and trucks than General Motors (despite ongoing quality problems) all consultants gave a cheer and began to celebrate, throwing caution to the wind and splashing huge wads of money around the crap tables of Vegas. Why? Because they:

sell the no-waste business regimen known as lean manufacturing, a regimen that is popular due almost entirely to Toyota’s success.

Clearly we all know that lean is a just a crazy fad dreamed-up by these despicable consultants as:

a survey by management consulting firm Bain shows that just 19 percent of companies that have tried it are happy with the results

And these consultants just jump between industries in search for bigger and bigger pay-rises:

Those willing to jump from manufacturing companies to hospitals or banks are getting pay raises of 30 percent to 40 percent, compared with 20 percent raises moving from one manufacturing company to another.

Just think if Toyota had created a new hybrid car as well – perhaps profits would have been even higher (see photo above – the coal fired car!). But at least one article eventually concludes what I knew all along, that six sigma and innovation can work together as six sigma is exploitative while innovation is explorative:

smart companies separate the more ambitious efforts at innovation from ongoing efforts at continuous improvement. That allows for different processes, structure, and cultures to emerge within the same company.

these were:

successful 90% of the time

The rules for success were:

  1. Separate the efforts.
  2. Appoint an ambidextrous senior manager to oversee both efforts.
  3. Support both teams appropriately.

Hopefully, this is the start of moving away from the mindset which gives rise to comment like these:

The more you hard-wire a company on total quality management, [the more] it is going to hurt breakthrough innovation

Just remember to strike a balance between effort and documentation in six sigma projects though!

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May 31, 2007 Posted by | Lean Manufacturing, News, Six Sigma | Leave a comment